Privacy Policy​

1. Information We Collect

Depending on how you interact with our website, we may collect information that you voluntarily provide, including:

• Name

• Email address

• Telephone number

• Billing and shipping address

• Company or organization name

• Account or membership information

• Order and transaction information

• Product inquiries and customer service communications

• Information submitted through contact forms, order forms, file uploads, or other website forms

• Marketing and communication preferences

• Other information you voluntarily provide to us

 

When you use our website, certain technical information may also be collected automatically, including:

• IP address

• Browser type

• Device information

• Operating system

• Pages viewed and interactions with the website

• Referring website or source

• Approximate geographic location derived from an IP address

• Cookie identifiers and similar technical information

 

2. How We Use Information

We may use information collected through our website to:

• Process and fulfill orders

• Process payments and transactions

• Provide products and services requested by customers

• Create and manage customer accounts

• Respond to questions, inquiries, and customer service requests

• Communicate regarding orders, products, services, or account activity

• Send marketing communications where permitted by law and according to your preferences

• Maintain, secure, troubleshoot, and improve our website

• Understand how visitors interact with our website

• Detect and prevent fraud, misuse, security incidents, and other prohibited activity

• Maintain appropriate business and transaction records

• Comply with applicable laws, regulations, legal processes, and contractual obligations

• Establish, exercise, or defend legal claims

 

3. Website Platform and Service Providers

Our website is built and operated using Wix.com Ltd. and related Wix services.

 

Wix and other service providers supporting our website may process certain visitor and customer information on our behalf to provide website hosting, e-commerce functionality, security, analytics, communications, payment functionality, and other website services.

We may also use third-party service providers for functions such as payment processing, shipping, email communications, analytics, website functionality, and other business operations.

These providers may receive information when necessary to perform services on our behalf and may process information according to their own applicable privacy policies and contractual obligations.

Our domain may be registered or managed through a third-party domain registrar. Domain registration or management does not, by itself, mean that the registrar receives information customers submit through our website.

 

4. Payments

When you make a purchase through our website, payment information is processed through payment service providers available through or integrated with our Wix website.

We do not necessarily receive or store your complete payment-card information. Payment providers may collect and process payment information directly in accordance with their own privacy and security practices.

 

5. Cookies and Similar Technologies

Our website uses cookies and similar technologies necessary to operate the website and may use additional technologies for functionality, analytics, performance, personalization, or marketing.

Cookies are small files or identifiers placed on or associated with your device when you visit a website.

We use a consent-management platform to provide visitors with choices regarding non-essential cookies and tracking technologies where applicable.

Depending on your location and applicable law, you may be able to accept, reject, or customize certain categories of cookies through the privacy or cookie controls displayed on our website.

Essential technologies necessary for website security, shopping-cart functionality, authentication, transactions, or other core website functions may operate without optional consent where permitted by law.

You may change your available cookie preferences using the privacy or cookie settings provided on our website.

 

6. Analytics and Tracking Technologies

We and our service providers may use analytics and similar technologies to understand website traffic, website performance, and how visitors interact with our website.

Where required by applicable law, non-essential analytics, advertising, or similar tracking technologies will be subject to available consent choices.

Our website's tracking technologies and third-party components may change as website features, integrations, and service providers are added, removed, or updated.

 

7. How We May Share Information

We do not disclose personal information to third parties except as reasonably necessary for our business operations, including with:

• Website and hosting providers

• Payment processors

• Shipping and fulfillment providers

• Email and communication providers

• Analytics and technology providers

• Professional advisers and service providers

• Government authorities or other parties when required by law

• Parties involved in a merger, acquisition, financing, sale, restructuring, or similar business transaction

We may also disclose information when reasonably necessary to protect our rights, property, customers, employees, or others or to investigate suspected fraud, security incidents, or unlawful activity.

 

8. Sale or Sharing of Personal Information

We do not sell personal information for money.

Certain privacy laws define terms such as “sale,” “sharing,” or “targeted advertising” more broadly than an ordinary exchange of information for money. Depending on the technologies used on our website and the law applicable to you, certain disclosures to advertising, analytics, or technology providers may be treated as a sale or sharing under those definitions.

Where required, we provide mechanisms for visitors to exercise applicable privacy choices regarding these activities.

 

9. Your Privacy Rights

Depending on where you live and the laws applicable to you, you may have rights concerning your personal information, including the right to:

• Request access to personal information we maintain about you

• Request correction of inaccurate personal information

• Request deletion of certain personal information

• Request information regarding how personal information is collected, used, or disclosed

• Opt out of certain uses or disclosures of personal information

• Withdraw consent where processing is based on consent

• Opt out of certain marketing communications

• Exercise other rights provided under applicable privacy law

We will not unlawfully discriminate against you for exercising applicable privacy rights.

To submit a privacy request, contact us at sales@plabsinc.com.

We may need to verify your identity before completing certain requests. We will respond in accordance with applicable law.

 

10. California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA/CPRA”), when those laws apply to our business or particular processing activities.

Applicable rights may include rights to know, access, correct, or delete certain personal information and to opt out of certain sales or sharing of personal information.

California residents wishing to submit a privacy request may contact us at sales@plabsinc.com.

 

11. Email and Marketing Communications

If you subscribe to marketing communications from us, we may use your contact information to provide company news, product information, promotions, or other communications.

You may unsubscribe from marketing emails by using the unsubscribe mechanism included in applicable emails or by contacting us.

Transactional communications relating to purchases, accounts, safety information, customer service, or other business matters may still be sent when appropriate.

 

12. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our products and services, maintain appropriate business and transaction records, comply with legal and regulatory requirements, resolve disputes, and enforce agreements.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

 

13. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or information-storage system can be guaranteed to be completely secure.

 

14. Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website.

If we learn that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.

 

15. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy, security, or content practices of third-party websites. We encourage visitors to review the privacy policies of third-party websites before providing personal information to them.

 

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, business practices, technologies, service providers, or applicable legal requirements.

When we make changes, we may update the effective date shown at the top of this policy. We encourage visitors to review this page periodically.

 

17. Contact Us

Questions about this Privacy Policy or requests concerning personal information may be directed to:

Parachute Laboratories, Inc.
Email: sales@plabsinc.com